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Privacy Policy

Last updated: May 25, 2026

WFEP Wellness Ltd. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or purchase our products.

1. Who we are

Data controller: WFEP Wellness Ltd., 120 Harbor Lane, Suite 400, San Francisco, CA 94111, USA. Contact: support@wfep-wellness.com, +1 (800) 555-0192.

2. Information we collect

Information you provide

  • Identity and contact data (name, email, phone, shipping and billing address);
  • Order and payment details (processed by our payment partners—we do not store full card numbers);
  • Account credentials if you create an account;
  • Communications with customer support;
  • Health-related preferences you voluntarily share (e.g., wellness goals in surveys).

Information collected automatically

  • Device and browser type, IP address, and general location;
  • Pages viewed, referring URLs, and interaction data;
  • Cookies and similar technologies (see our Cookie Policy).

3. How we use your information

We process personal data to:

  • Fulfill orders, process payments, and provide customer service;
  • Send transactional emails (order confirmations, shipping updates);
  • Operate, secure, and improve our website and services;
  • Send marketing communications where you have opted in (you may unsubscribe at any time);
  • Comply with legal obligations, including age verification and fraud prevention;
  • Conduct analytics and product research in aggregated or de-identified form where possible.

4. Legal bases for processing (EEA/UK visitors)

Where applicable, we rely on:

  • Contract — to perform our agreement with you;
  • Legitimate interests — site security, analytics, and direct marketing to existing customers;
  • Consent — non-essential cookies and promotional emails;
  • Legal obligation — tax, regulatory, and law enforcement requests.

5. Sharing your information

We may share data with:

  • Service providers (hosting, payment processing, shipping, email, analytics) under contractual confidentiality obligations;
  • Professional advisers (lawyers, accountants) when necessary;
  • Authorities when required by law or to protect rights and safety;
  • Successors in the event of a merger, acquisition, or asset sale.

We do not sell your personal information for monetary consideration.

6. International transfers

If you access our site from outside the United States, your data may be transferred to and processed in the U.S. We implement appropriate safeguards (such as Standard Contractual Clauses) where required by applicable law.

7. Data retention

We retain order and account records for as long as needed to provide services, meet legal obligations (typically 7 years for tax records), and resolve disputes. Marketing data is retained until you withdraw consent or object, plus a reasonable suppression period.

8. Security

We use encryption in transit (TLS), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data;
  • Restrict or object to certain processing;
  • Data portability;
  • Withdraw consent where processing is consent-based;
  • Lodge a complaint with a supervisory authority.

California residents may have additional rights under the CCPA/CPRA, including knowing what personal information is collected and requesting deletion. To exercise rights, email support@wfep-wellness.com with "Privacy Request" in the subject line.

10. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. Contact us if you believe we have collected such data.

11. Third-party links

Our site may link to external websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

12. Changes to this policy

We will post updates on this page and, where required, notify you by email or prominent notice. The "Last updated" date reflects the current version.

13. Contact

For privacy inquiries: support@wfep-wellness.com. Postal: WFEP Wellness Ltd., 120 Harbor Lane, Suite 400, San Francisco, CA 94111, USA.